Automation

BankThink Banks have optimized for efficiency at the cost of customer trust

Automated systems respond poorly when confronted with edge cases and unfamiliar circumstances. But those are exactly the moments when a customer's trust in a bank is either established, or lost forever.

June 18

Katerina Brahy
Banks Leverage AI to Tackle Increasing Threats and Demands

Financial institutions are using AI to enhance operational efficiency, improve decision-making, and transform customer experiences. The plan is working. Read on to learn more.

Partner insights from Intelygenz
Transactional Intelligence

KlariVis is the premier data analytics platform built for bankers by bankers, transforming raw data from disparate systems into on-demand, actionable insights.

partner insights from KlariVis
Orbipay Payments Hub

Discover Alacriti's advanced, scalable payments infrastructure for financial institutions - helping drive innovation, streamline operations, and reduce costs.

Partner insights from Alacriti
Video Video Can AI and offer workflow automation power next level customer relationships?

Learn how Tier 1 and 2 banks are using dynamic, cloud-based automation and AI solutions to deliver the right offer, to the right customer, at the right time, while staying compliant and accelerating time to market strategies.

Partner Insights from Naehas
Other Other Transforming Financial Services with Creatio: AI-Powered No-Code CRM and Workflow Automation

Discover how Creatio's no-code platform revolutionizes banking operations by combining AI-driven insights, composable CRM, and intelligent automation.

Sponsor Content from Creatio
Web Seminar Automation beyond technology: A practical guide for success

John Blackburn, Northern Trust's Chief Productivity Officer, and Point B experts Neil Gardner and Laura McIntyre explore practical approaches for leveraging the power of automation to drive operational excellence.

Sponsor Content from Point B
Fintech

Citi streamlines commercial lending with the help of AI

The megabank is working with the digital lending fintech Numerated to automate transferring and analyzing important financial data from borrowers.

By Frank Gargano

July 12
2024 Innovator of the Year

Generating new insights: Pat Jacobs

Jacobs' work with Midland States Bank has helped save roughly $1.3 million through the use of robotic process automation.

By Frank Gargano

June 23
Technology

Solar lending and RPA evangelist: Brad Calhoun, Teachers Federal

The CEO of the Hauppauge, New York credit union is one of American Banker's 2024 Innovators of the Year.

By Penny Crosman

June 21