Opinions

The payments process isn’t about just checking a box or signing a check anymore; it’s about cultivating genuinely beneficial relationships for all involved that build trust and drive growth, writes Ravi Thakur, senior vice president of business acceleration at Coupa.

Leveraging the trust relationship the bank already enjoys with its customers, based on robust security, engagements can go beyond run-of-the-mill transactions, writes Sherif Samy, senior vice president of North America at Entersekt.

Coordinated, shared identity verification and management is certainly attractive, but there is also tremendous risk and potential liability issues, according to Sunil Madhu, founder and chief strategy officer for Socure.

The crypto market has typically been viewed as too risky to make insurance viable, but there are ways to enhance risk management, says BlockRe’s Raymond Zenkich.

Blockchain technology will allow players to purchase items or games faster, while ensuring their payments are secure, according to Nicolas Gilot, co-CEO of Ultra.

With managers able to approve employees spending via an app on their phone, it empowers employees, shows they are a trusted member of the team and gives them confidence that their employer is forward-thinking, investing in the latest technology to give them the tools they need perform, according to Nick Campbell, head of product strategy and innovation at Fraedom.

As banks begin to use artificial intelligence in their businesses, they’ll need to consider the potential for bias as well as the impact new technologies will have on workers.

Merchants will need to feel comfortable that enough of their vendors will also accept crypto, writes Jared McClure, co-founder and COO of CrayPay.

Even the best technologies take time, making it necessary to rein in expectations about what will happen and won't happen in the coming year.

Business pay has always lagged consumer innovation because of complexity. But new advancements in underlying business technology should change that, according to Rob Eberle, CEO of Bottomline Technologies.