Opinions

A Chicago bank isn't afraid of taking on competitors that spend billions on technology. A state regulator is afraid of giving fintech startups too much latitude. Yet another one of our Most Powerful Women retires. Plus, blockchain's leading ladies, the fallout from a big political upset and a tool to help you stop apologizing.

Blockchain provides greater data management tools and improved connections between insurance payments and medical care, says Jeremias Grenzebach, co-founder and core developer at Dentacoin Foundation.

Phone-based customer service opens opportunity for voice phishing, or "vishing," and other types of attacks linked to card not present transactions, according to Rafael Lourenco, an executive vice president at ClearSale.

Whatever the reason that Plaid, a prominent data aggregator, can no longer access data from Capital One, the situation demonstrates how fragile fintechs are when they lose banking access.

Buying a startup or running an accelerator program isn’t enough to help banks truly prepare for the coming digital age.

The internet democratized access to information, and now cryptocurrencies are democratizing access to financial services. The next wave of the digital revolution has the potential to democratize access to justice, Kleros co-founder Federico Ast writes.

Businesses are accustomed to on-demand processes and easy digital transactions in the consumer app economy, and now expect the same experience in their business supply chains, according to Jamshed Khan, tech chief at LeaseQ.

Merchants don’t stick to the binary simplicity of online and offline anymore. They are reaching their consumers through a wide array of channels including mobile, kiosks, chatbots and call centers, writes TJ Sharkey, senior vice president of financial institutions, acquiring and processing at Mastercard.

Unlike non-data-driven processes (paper), bidirectional visibility allows for more agility and speed with the digital platforms and technology that support transactions, writes Matt Clark, president and COO of Corcentric.

Buying a startup or running an accelerator program isn’t enough to help banks truly prepare for the coming digital age.