Opinions

Mobile payments and open banking open a new world of access, but also a need to shore up data protections, says Global Processing Services' Shaun Puckrin.

Digital technology and the coronavirus recovery will dramatically alter payments in the year ahead, but the scale and benefits of networks will survive, Eric Grover of Intrepid Ventures contends.

Even though some organizations are now saying they don’t believe cash is a major culprit behind the spread of COVID-19, those taking extra precautions can rest assured they can continue to use contactless payments, while benefiting from the added fraud protection it presents, says FICO's TJ Horan.

Nobody knows what the next six to 12 months are going to look like. That means AP needs to focus on conserving cash while keeping operations moving, says Nvoicepay's Josh Cyphers and Derek Halpern.

Even in the face of a threat as substantial as coronavirus, cash is not apt to ever fully go away.

Electronic payments are spiking during the coronavirus, but access to different automated versions is needed, says Qualpay's Penny Townsend.

AI is not merely a play to cut costs or replace human capital, says Silent Eight's Jim Logan.

The acting head of the agency says it cannot continue relying on web-based exams put in place during the coronavirus and will start sending staff into banks.

Manual work is time-intensive and resource-draining, especially when it involves high volumes of data across disparate systems. When it comes to payments, this can get really complicated with all the moving pieces, says Global Payments Integrated's Ashley Jones.

Meeting customers where and how they want to pay is critical for completing transactions, and while retailers want to offer as healthy and safe of a solution as possible, but that can be expensive and complex, says Merchant Advisory Group's John Drechny.