Opinions

The fear of data breaches has become a regular part of life, but many regs that help protect auto lenders were written before that threat originated. Here's how to protect yourself.

Financial agencies must prepare themselves to evaluate the practical effects of automated decision-making in lending and other programs to better detect fair-lending violations.

Manual means of dispute management are inefficient and growing untenable in the current security and compliance environment, writes Brad Johnson, director of solutions consulting at Centrix Solutions.

Breach investigations can be very lengthy and it is not uncommon to disclose additional findings over time, writes Mounir Hahad, head of threat research at Juniper Networks.

Online lenders build a seamless customer journey from screening to underwriting to origination to servicing to funding, writes Krista Morgan, CEO and co-founder of P2Binvestor.

A retired tech leader looks back on four decades of major changes in the credit union movement.

An omnichannel payment platform offers customers a unified shopping experience across whichever channel they decide to make a purchase, whether via point-of-sale in-store, online, mobile or even telephone, writes Nick Aceto, senior vice president of technology for CardConnect.

Given the rapid pace of change across the industry, it’s wise for banks to focus on improving customer service rather than chasing the strategies of their rivals.

“Liquid” is the best descriptor for this shift because it illustrates the continuum of pay-with-points options, writes Barry Kirk, vice president of customer loyalty for Maritz Motivation Solutions.

OEM and other mobile payments can feed sales, marketing and recurring transactions for lenders, according to Steve Yi, co-founder and CEO of MediaAlpha.