Opinions

The retailer's foray into wealth management is a wake-up call for an industry that often overlooks female investors.

Cheers to Irene Dorner, who gives Virgin Money its new status as the only major British company with a female chairman-CEO duo. Cryptocurrency is on the minds of some smart women, and Simple tries to be awesome enough to overcome consumer apathy.

One CU is opening up its digital transformation process for the entire credit union movement to see.

Retailers should also notice that each transaction with customers contains more than the currency, it contains the potential opportunity to establish a relationship, writes Franklin Chu, managing director of Azoya International.

Amazon Go has swung far to the side of self-service as the company has maximized on technology and eliminated the value of face-to-face interactions. This is not be a recipe for success for every retailer, writes Jon Croy, co-founder and CMO of Point Inside.

By failing to protect their customers’ data, financial institutions and others in the payments ecosystem are risking trust, the most important currency they have, writes David Barnhardt, executive vice president of product at GIACT.

Grocery has been in Amazon’s sites for years. It’s very appealing because shopping volume and frequency is high, but the margins are low, and the logistics are difficult because of spoilage, writes Tom Caporaso, CEO of Clarus Commerce.

It’s critical that retailers tailor their marketing campaigns to the evolving shopping behaviors of consumers, including catering to their tendency to wait until the last minute, writes Dani Cushion, chief marketing officer at Cardlytics.

As regulators look to update the Community Reinvestment Act, they should better integrate online and mobile banking activity as part of exam performance.

The cashless society is no longer just a feast for the 527 million Chinese mobile payment users, but to anyone with a solid digital footprint, according to Franklin Chu, managing director for Azoya USA.