Opinions

The sexual harassment tsunami continues, with stories from Fidelity and France. The woman behind Capital One's new chatbot drew on her experience creating animated characters for Pixar. And Wells Fargo whistleblowers speak out.

Without the constant innovation that artificial intelligence empowers, legacy companies will quickly lose their edge as competitors whisk away consumers with new offerings and customized products, writes Ajay Vij, senior vice president and head of financial services for Infosys.

This might sound eccentric, but gamers are serious about virtual goods, which is being played out in the billions of dollars that they are spending each year on these items, writes Malcolm CasSelle, president of Worldwide Asset eXchange.

New payments systems will allow everyday financial tasks such as paying bills, issuing invoices, making payroll, or settling insurance claims to be easier, faster, safer, and more efficient, writes Jim Aramanda, president and CEO of The Clearing House Association and Payments Company.

As blockchain becomes increasingly popular, heightened levels of data protection and customer awareness of its use become a reality, writes Abhishek Pitti, CEO of Nucleus Vision.

The biggest thing going for recent mobile apps launched by Wells Fargo and JPMorgan Chase may not be any digital innovation associated with them.

A smart contract for advertising delivery and payments can be subjected to additional layers of verification and enforcement by optional service providers on the network, such as the measurement provider, ratings provider, payment provider and arbitrator, writes Charles Manning, founder and CEO of Kochava.

No matter what the new tool is, you can almost bet it will come with its share of disruption to the very people who invented it, writes Kim Curley, director of people and organizational change for NTT Data Services FSI Business Consulting.

Following the release of the nonbinding statement of policy, regulators still have an important role to play in making sure the industry achieves an effective data-sharing model.

Because marketplaces are the fastest growing channel in the e-commerce space, many retailers and sellers that have multiple e-commerce channels will see Amazon’s service as a logical next step, writes Victor Rosenman, CEO of Feedvisor.