Opinions

Even in a digital era, human connections still matter. That is one big disadvantage for fintech startups and increasingly for banks as customers stop making regular branch visits. So it is instructive to hear SoFi's thinking on how to overcome this challenge. It is trying some unorthodox tactics to better understand the people behind the data and to create meaningful connections with them.

Consumers want to feel mobile wallets are secure and widely accessible before substantial adoption is possible.

Data breaches have been proliferating over the past couple of years, but there's new technology out of the 'bot' and analytics worlds that can help.

The new year will bring risk in marketplace lending, but progress will be made in micropayments platforms and regulators embracing innovators.

At a time when individual accountability at corporations is mounting, here is how compliance officers can detect and prevent fraud occurrences within their own firms.

Had Wells Fargo simply complied with regulatory guidelines on multifactor authentication across all channels, there would have been substantially less fraud.

President-elect Donald Trump has threatened retaliatory tariffs on China if they cheat on their trading obligations. A good place to start would be China’s payment card market.

With identity management now established as a distinct industry, it needs an organization to nurture its practitioners like those that exist for the privacy and security sectors.

Alipay's fast growth is partly attributed to the huge size of the Chinese market, but it also deploys strategies that can serve as an example for mobile wallets in other parts of the world.

The appeal of information pathways such as the internet were seen as possibly bringing about a "comeback" for artificial intelligence in financial services — in the 1990s.