Opinions

One of the designers who worked on Kasisto's chatbot Kai argues that technologists are perpetuating female stereotypes; SoFi has some unusual ideas about how to get to know its customers better; and Fidelity gives in to the ETF trend. Also, Cathy Engelbert, Barbara Boxer and Megyn Kelly.

Traditional checking hasn't faded nearly as fast as original predictions at the dawn of online banking. Checks will remain a major part of payments, though there are some signs of an eventual decline.

The EMV migration, online marketplaces and e-banking are giving crooks lots of places to commit fraud. Security strategy has to be more dynamic to keep up.

Even in a digital era, human connections still matter. That is one big disadvantage for fintech startups and increasingly for banks as customers stop making regular branch visits. So it is instructive to hear SoFi's thinking on how to overcome this challenge. It is trying some unorthodox tactics to better understand the people behind the data and to create meaningful connections with them.

Consumers want to feel mobile wallets are secure and widely accessible before substantial adoption is possible.

Data breaches have been proliferating over the past couple of years, but there's new technology out of the 'bot' and analytics worlds that can help.

The new year will bring risk in marketplace lending, but progress will be made in micropayments platforms and regulators embracing innovators.

At a time when individual accountability at corporations is mounting, here is how compliance officers can detect and prevent fraud occurrences within their own firms.

Had Wells Fargo simply complied with regulatory guidelines on multifactor authentication across all channels, there would have been substantially less fraud.

President-elect Donald Trump has threatened retaliatory tariffs on China if they cheat on their trading obligations. A good place to start would be China’s payment card market.