Opinions

Financial institutions need to have good digital offerings, but they also need to find ways to stand out from the crowd. That's why branches will remain a crucial home base.

The ideal digital bank would respect customers' privacy and relate to them as human beings while offering an array of simple, easy-to-use mobile and online apps.

Technology companies are wooing customers away from traditional financial institutions. If banks want to address this threat, they need to rethink their business models and stop chasing profits at all costs.

This may be the year that banks finally adapt to the new risk landscape by shaking up their boards, bolstering cybersecurity and increasing vendor management.

Chick-fil-A recently became the latest victim of a credit card breach, bringing to light the threat that all quick serve restaurants and small retailers are increasingly facing from hackers and data thieves and underscores the challenges businesses face in keeping their networks and data secure.

Last year regulators tightened their grip on Wall Street, while banks were caught off guard by emerging cybersecurity and reputational risks.

Apple Pay has already achieved the cool factor with its innovative payment system and convenience factor.

The forces of change in payments are swift and coming from seemingly everywhere. Digital migration is wiping away historical industry barriers, facilitating unexpected partnerships and enabling customer relationships that go deeper than the transaction.

It has been nearly a year since the Target breach has tuned the world into what fraud managers have been dealing with for years.

There is no doubt Visa, MasterCard and indeed many of their member banks will initially lose revenues as the new Russian card system takes some of the fees normally earned by them.