Opinions

Rolling out digital strategies now that enable creativity and innovation will establish a reliable foundation to prepare retailers to best meet their customer needs during whatever phase comes next, says Mobiquity's Sree Singaraju.

The Federal Financial Institutions Examination Council is best suited to craft uniform policies to protect consumer data. A patchwork of state rules is cumbersome.

Trust in biometrics solves the major obstacle to even wider contactless adoption: contactless spending limits, says Fingerprints' Christian Frederickson.

The coronavirus pandemic has exposed weaknesses even at well-established fintechs. They could become more resilient by partnering with traditional financial institutions.

While the use of behavioral biometrics such as keystroke patterns has become commonplace for web-based security, this has less applicability to mobile commerce given the different form factor and interface of a smartphone, says Incognia's André Ferraz.

Video banking can be safe and effective but members and staff need to be reminded of common-sense precautions to guard against cybercriminals.

Consumers now have more control over their own financial decisions and loan options.

It is no longer a matter of whether a business should be modifying their infrastructures to support these new in-store and online purchasing behaviors, but when and, most importantly, how quickly, says Fattmerchant CEO Suneera Madhani.

Suppliers that still need to receive physical checks should still be able to do so. Even if they do, the process remains electronic on the accounts payable side, says AP side so that customers can issue check payments in the same batch as other electronic payments, says Nvoicepay's Angela Anastasakis.

It’s no surprise that the first step in the modernization of the payment industry was the issuance of virtual cards. These new payment instruments abstracted debit cards, credit cards, and prepaid gift and incentive cards down to their essence, says Marqeta's Vidya Peters.