Opinions

Changes in consumer behavior patterns will force banks to reassess the information they use to attract customers.

Collections professionals are often overlooked because they are forced into a reactive and uncomfortable role. In reality, collections teams are very similar to the much more lauded sales team, says Billtrust's Derek Bluestone.

High-tech heavyweights like Google, Amazon and Apple have tied payments to broader financial services, added to the view that banks are less relevant, writes Polyient Labs' Brad Robertson.

It's not on consumers to fix this problem, says NuData Security's Justin Fox, who argues organizations must get more cooperative and proactive to improve authentication.

Enterprise payments remain a complex litany of disparate processes burdened by fraud, labor and errors, says Troovo's Kurt Knackstedt.

Mobile payments speed and convenience is more than an abstraction, and needs to be quantified, says UJET's Anand Janefalkar.

There's been a significant lag in how financial institutions serve commercial clients with mobile technology, and that creates an opportunity for credit unions.

Although those fintech companies whose primary service is the provision of faster payments may face a future threat for the proposed FedNow Service, fintech companies may also benefit from the availability of a Fed-led real-time payments network, Jeffrey Alberts and Dustin Nofziger of Pryor Cashman write.

There's equal importance on encrypting data and securing the server, says STEALTHbits Technologies' Adam Laub.

There are lots of reasons for companies to have multiple payment accounts, though reconciliation can be a pain. But there are ways the cloud can mitigate the headaches, says Nvoicepay's Mike Fortmann.