BankThink

Humans have come to expect experiences that are simple, efficient, quick, error-free and secure, says Bottomline Technologies' Jessica Cheney.

The payments processor is now the most valuable private tech company every, surpassing Facebook; some investors are not happy that the bank raised bonuses and CEO pay by 46%.

The pandemic has brought new users to the technology, making a simpler experience more important, says Tappit's Jason Thomas.

It's crucial small businesses continue to expand user experience improvements made during the first year of the pandemic, says NMI's Nick Starai.

CEO Solomon says there are challenges but a good chance it can meet its goal; Chase Home Lending will expand a program that provides $5,000 for closing costs and down payments in majority-Black neighborhoods.

EPI could potentially provide a bedrock for future European payments innovation. It arguably does not go far enough, says Icon Solutions' Michel Vaja.

There are signs that participation in cardholder loyalty offerings is slipping. Credit unions must reengage members if they hope to retain those accounts.

Some bank regulators are allowing companies that offer digital currencies to apply for a charter, potentially giving them a path to the Federal Reserve system without proper oversight.

Biden’s CFPB and SEC choices move to the full Senate following mostly party-line banking committee votes; the bank is making a 10-year commitment to channel capital to benefit Black women.

Slow settlement on traditional rails can cause dangerous delays in moving funds, says AppBrilliance's C. Eric Smith.