BankThink

Recent comments from the chairman of the National Credit Union Administration signal the agency may soon take a lighter touch with small institution

Europe has also taken active measures to support the innovation of platforms and applications, writes Donika Kreava, strategic communications manager at Dentacoin.

Sales goals aren’t simply a number to hit, they’re a measure of customer satisfaction and should be treated accordingly.

Regional lenders would be subject to less regulation while the biggest banks would see no change; the insurance giant got hit with claims from several large natural catastrophes.

The financial system is safer than it was 10 years ago, says John Taft, vice chairman of Baird. But there are still risks lurking unseen in areas like ETFs,

While B2B will never perfectly mimic the B2C space, there’s a lot businesses can learn from their consumer-facing counterparts, writes Mark Bartlett, marketing chief at FPX.

One of the country’s 50 largest banks hires a female CEO, making JPMorgan Chase’s Kelly Coffey only the third woman in that exclusive club. Bank of America’s Michelle Moore exits the workforce. And sexual harassment prompts a walkout at Google.

The next downturn will come sooner rather than later, so bankers should press policymakers for several core improvements to the financial system before attitudes in Washington change.

Everyday we’re opening the door to new services, devices and institutions, trading off a little bit of “us” for greater convenience, writes Lina Andolf-Orup, a global product marketing manager at Fingerprints.

The credit union says employee charges that its AML program is deficient are false; Michelle Moore, who helped launched the Erica digital assistant, wants more time with family.