BankThink

Instead of focusing on static rewards, card issuers should focus on more proactive and data-driven “rewarding.” This is a profound shift from a transactional strategy to a relational one, writes Kevin Grieve, North America Payments Lead for Accenture.

The Senate is losing several key backers of last spring’s regulatory relief bill in the wake of the midterm elections.

With the midterms finally over, we discuss how the results will affect regulatory and legislative policy for financial institutions going forward — as well as how they'll affect the 2020 race.

After the retail giant filed an $800 million lawsuit against its former credit card partner, shares in Synchrony plunged. Now analysts fear its relationship with Sam’s Club may be in jeopardy.

Tech innovation isn't just about creating more bells and whistles. It can also help deepen client bonds.

The bank says a calculation error led it to deny help to distressed homeowners; a former U.S. deputy attorney general will help with in the 1MDB fraud scandal.

There’s an argument to be made that those who have experienced bias—be they women or any other underrepresented group—are likely to have developed some distinctive qualities in response, writes Karla Friede, CEO of Nvoicepay.

Policymakers and industry officials should join forces in creating regulations and standards for cryptocurrencies, artificial intelligence and other innovations before they become more widespread.

Banks, with their lower cost of capital, can take over the loan, either on its own platform or continue using the fintech platform for monitoring and servicing, writes Krista Morgan, CEO of P2Bi.

Bank discloses the possible repercussions from its alleged involvement in Malaysian fraud; are banks too blase about “systemic riskiness”?