BankThink

Grocery has been in Amazon’s sites for years. It’s very appealing because shopping volume and frequency is high, but the margins are low, and the logistics are difficult because of spoilage, writes Tom Caporaso, CEO of Clarus Commerce.

Very few of the 20 largest banks in the country would answer just a few basic questions about their policies and programs around sexual harassment. But — trust them! — they are committed to equality. Even Maria Contreras-Sweet is kept out of critical meetings, though perhaps this wasn’t a “no girls allowed” situation, like at Point72 Asset Management.

Amid all the complaining about increased regulation, and the need to maintain higher capital levels, bankers are failing to realize that there is also a significant opportunity: Those that develop operational excellence at deploying capital can set themselves apart from peers.

It’s critical that retailers tailor their marketing campaigns to the evolving shopping behaviors of consumers, including catering to their tendency to wait until the last minute, writes Dani Cushion, chief marketing officer at Cardlytics.

As regulators look to update the Community Reinvestment Act, they should better integrate online and mobile banking activity as part of exam performance.

Natasha Lamb, the activist investor who got four large banks to publish adjusted gender pay gaps, explains why companies with gender diversity perform better.

Former director says his old agency is now “favoring predators”; Senator is looking into how the bank’s program to repay improperly charged loan customers.

The cashless society is no longer just a feast for the 527 million Chinese mobile payment users, but to anyone with a solid digital footprint, according to Franklin Chu, managing director for Azoya USA.

A strategic payments plan could shine a light on critical gaps in a community bank’s offerings; one frequently missed opportunity is credit cards, writes Deborah Matthews Phillips, managing director of payment strategy for Jack Henry & Associates.

Lenders should be encouraged to hold more credit risk in the mortgage market, rather than having it foisted on Fannie and Freddie.