Penny Crosman

Executive Editor, Technology at American Banker and Arizent

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Penny Crosman is Executive Editor, Technology at American Banker and Arizent. Prior to taking on this role, she was Editor in Chief of Bank Technology News and Technology Editor of American Banker. She has held senior editorial roles at Bank Systems & Technology, Wall Street & Technology, Intelligent Enterprise and Network Magazine, among other titles.

Cyber security

Capital One fine is latest wake-up call for banks using the cloud

A year-old data breach, which earned the company an $80 million OCC penalty this week, continues to offer lessons to banks as they put more sensitive information in the hands of cloud vendors.

By Penny Crosman

August 7
Fintech

Rellevate, challenger bank for the working poor, goes live

The digital bank, founded by a former Western Union president, offers tools to help low- and moderate-income people access their wages early, pay bills and engage in other financial services activities for a monthly fee.

By Penny Crosman

August 6
Digital banking

Banks ready new tech tools to tackle debt collection

KeyBank, Regions and others are using self-service portals, robotic processing automation and virtual assistants to digitize the collections process and make it more humane in anticipation of rising delinquencies.

By Penny Crosman

August 4
Consumer banking

Google checking accounts: Why banks want in

The marketing and tech-sharing opportunities for Google's eight financial institution partners are captivating despite the risk of data privacy or other issues cropping up down the road.

By Miriam Cross

August 3
Digital banking

Google teams with more banks in offering digital accounts

Five banks, including BBVA USA and BMO Harris Bank, and one credit union will begin offering Google-branded bank accounts in 2021.

By Penny Crosman

August 3
Challenger Bank

It's official: Varo Money has national bank charter

"We can control our destiny," says Colin Walsh, CEO of the challenger bank, which spent more than three years seeking to become a full-fledged bank.

By Penny Crosman

July 31
Fintech

ZenBusiness buys Joust, challenger bank for freelancers

ZenBusiness, which provides services to small businesses, will now offer banking along with tax, accounting and insurance help.

By Penny Crosman

July 30
Data privacy

No shortage of ideas for CFPB data-sharing rules

Banks, data aggregators and fintechs have clashed for a decade over how consumers’ bank account data should be shared with third parties. The agency says it will offer a plan, and industry officials have plenty of suggestions already.

By Penny Crosman

July 30
Women in Banking

The Most Powerful Women in Banking: Next

The 15 executives selected for our Most Powerful Women in Banking: Next list all have remarkable stories. Over the past year each of them has taken on a major project for their company and produced impressive results. Yet none are older than 40.

By Bonnie McGeer

July 29
Cyber security

Challenger bank Dave suffers data breach affecting all 7.5 million customers

Over the weekend, hackers broke in through a third-party vendor to steal names, email addresses and other personally identifiable information.

By Penny Crosman

July 27