BankThink

A new service is making it easier for the unbanked to shop at 7-Eleven and Amazon, but is that really the best way to serve low-income consumers?

Amazon dominates during the holiday shopping season because Prime offers customers benefits every day, writes Tom Caporaso, CEO of Clarus Commerce.

There’s growing evidence that the greatest progress and most effective decision-making are not the products of a single charismatic leader or pair of leaders, but of a collaborative culture. Banks could benefit from adopting this mindset.

Brett King interviews Ben Goertzel, chief scientist of the robotics firm Hanson Robotics, about the strengths and weaknesses of Hanson’s humanoid Sophia robot.

With the increased demand for heightened security and the increased costs, there will also be a growth in attacks from nation-state actors, writes Antwayne Ford, president and CEO of Enlightened.

Getting the most detailed picture calls for a multilayered approach that leverages the most effective elements of in-house and outsourced solutions, writes Monica Eaton-Cardone, COO of Chargebacks911 and CIO of its parent company Global Risk Technologies.

A new European Union directive guarantees that third-party providers can access bank customers’ account information. The requirement will trigger a new revolution in financial services in Europe that U.S. bankers should be tracking.

By deploying voice biometrics, organizations including large banks, government agencies, telcos and retailers can not only make the process of authentication easier, but also can protect their customers’ identities from being compromised in the case of a hack, writes Brett Beranek, director of product strategy at Nuance.

Major retailers accept bitcoin, and BitPay reports that it will process more than $1 billion in payments this year. Even McDonald's is reportedly considering that it will accept bitcoin payments, writes consultant Collin Canright.

It was a good year for CIT’s Ellen Alemany and JPM’s Sandie O’Connor, but Arjuna Capital’s Natasha Lamb hopes next year will be better. Mary Mack gets a bigger role at Wells Fargo, and Zoe Cruz gets a new one at Ripple. Plus, is Harvey Weinstein really Meryl Streep’s fault?