BankThink

Breaking News This Morning ...HSBC reports: Shares of HSBC jumped 4% Monday after the bank said its main capital ratio rose to 13.9% at the end of the third quarter from 12.1% at the end of June, raising hopes of a dividend increase. Still, it was hardly a great quarter for the bank, as it reported a $204 million net loss versus a $5.23 billion net profit a year earlier. The results included a $1.7 billion charge for selling its Brazil business. Wall Street Journal, Financial Times

Mobile wallets need to be open and accessible across all systems.

There are a few lessons credit union leaders can learn from the Wells Fargo debacle in order to manage a crisis from the executive level.

Revelations from the last several weeks once again underscore the need for effective reputational risk management.

Revelations from the last several weeks once again underscore the need for effective reputational risk management.

The spotlight on unethical sales practices at banks has likely led customers to consider abandoning their financial institution, yet too many factors stand in the way of making a switch.

Receiving Wide Coverage ...More lumps: It was another bad for Wells Fargo. Following a quiet period, the bank disclosed Thursday it is in talks with federal and state prosecutors, including the U.S. Justice Department, over potential abuses related to residential mortgages, which would be unrelated to the phony accounts scandal in its retail banking unit.

Payment companies are increasingly adopting biometrics to replace more traditional authentication. That's a good move, but it also comes with a whole new set of risks.

Stessa Cohen warns that if we aren't careful, we could bring old gender biases into world of bank bots; Amy Nauiokas argues bank innovation should be applied more broadly, not just in technology; Marva Smalls recalls how she broke out of her comfort zone; and Esther George of the Kansas City Fed talks about staying true to her convictions. Also, how unbalanced journalism puts more scrutiny on female leaders than on their male counterparts and the silver lining in this presidential election.

The intense focus on sales cultures can be frustrating, but it also presents an opportunity for everyone within a bank to get on the same page about what the institution stands for and is trying to accomplish.