BankThink

A recap of the informed opinions (and the discussions they generated) on BankThink this week.

Disaffected big bank customers are looking for a reason to switch. Community banks and credit unions should take advantage of this opportunity with a collective ad campaign that positions their institutions as friendly, helpful and morally upright alternatives to major lenders.

Emails Stolen in Home Depot Attack; JPMorgan Whistleblower Speaks

Every day, debt collectors deal with people who have found themselves in tough and sensitive financial situations.

As bitcoins become more popular, banks should consider the credit risks associated with borrowers who own digital currencies and take steps to mitigate potential pitfalls.

Most customers who go into bank branches aren't in the mood to entertain a forceful sales pitch. But if they're pleased with the service they receive, they'll be a lot more willing to learn more about a bank's additional offerings.

Banks' High Hopes After GOP Win; Russian Money Laundering?

Consumers throughout the U.S. are embracing online shopping, shifting a significant portion of their purchases from retail stores to the web at an ever-increasing pace.

Until Congress gets around to GSE reform, the FHFA could at least make Fannie and Freddie less expensive to run. Combining the companies would reduce the threat that they will need more support from the Treasury and perhaps lower the cost of obtaining a mortgage.

Research suggests that women in leadership positions are most successful when they develop flexible management styles and pay attention to some uncomfortable truths in today's workplace-even if they reject them.