Consumer banking

A lack of growth in core deposit-taking and lending in the first quarter bodes ill for an industry that's still struggling to regain its post-crisis footing. The disappointing numbers are likely to intensify banks' push to expand into businesses like wealth management and auto lending.

April 19
2:21
Thumbnail for Video: What Earnings Say About the Future of Banking
  • Thumbnail for Video: Foreign Bank Ownership Has Its Advantages — Harmening

    Bank of the West's Andy Harmening discusses the advantages of being owned by France's BNP Paribas. "For us, it's been a very positive relationship," he says. Harmening, a senior executive vice president and regional banking group head, spoke to American Banker at the annual Best Practices in Retail Banking Symposium.

    April 18
  • Thumbnail for Video: Lessons from the Foreclosure Settlement Debacle

    Washington's star-crossed mortgage foreclosure settlement suffered yet another setback this week when checks belatedly sent out to homeowners bounced. The troubles that have plagued the program from start to finish raise a number of broader questions. Among them: whether regulators' fondness for complex solutions is itself a recipe for failure and whether the foreclosure settlement's litany of troubles will lead to concrete policy changes.

    April 18
  • Thumbnail for Video: Few Answers to Bank Breakup Questions — Harmening

    Bank of the West's Andy Harmening says there needs to be more conversation to determine the future of the big banks and whether they should be broken up. Harmening, a senior executive vice president and regional banking group head, spoke to American Banker at the annual Best Practices in Retail Banking Symposium.

    April 16
  • Thumbnail for Video: Loan Pricing Can Be 'Scary' — Bank of the West

    Banks competing for new loans can be irrational and "a little scary" in terms of pricing, says Andy Harmening, a senior executive vice president and regional banking group head at Bank of the West. He spoke to American Banker at the annual Best Practices in Retail Banking Symposium.

    April 14
  • Thumbnail for Video: Assessing the Pros and Cons of the CFPB

    The Consumer Financial Protection Bureau "has been a good communicator" with the banking industry and "has done some positive things" but also has "a big job to do," says Bank of the West's Andy Harmening, a senior executive vice president and regional banking group head. Harmening discusses the advantages and pitfalls of dealing with the new regulatory agency at American Banker's annual Best Practices in Retail Banking Symposium.

    April 12
  • Thumbnail for Video: How Bank of the West Balances Risk v. Loan Growth

    Bank of the West is trying to expand its lending, even to small-business borrowers who are initially turned down for new loans, while managing risk prudently. Andy Harmening, a senior executive vice president and regional banking group head, discusses the bank's efforts to increase business but control risk. He spoke to American Banker at the annual Best Practices in Retail Banking Symposium.

    April 12
  • Thumbnail for Video: Banks Face High Stakes at Annual Meetings
    M&A

    Big banks and their CEOs are facing lots of questions at their upcoming shareholder meetings, but the stakes might be higher for community and regional banks.

    April 10
  • Thumbnail for Video: Small Business Loans Offer Growth Opportunities — Harmening

    Bank of the West is putting a big focus on small-business lending while waiting for the sluggish loan growth environment to improve, says Andy Harmening, a senior executive vice president and regional banking group head. Harmening spoke to American Banker at the annual Best Practices in Retail Banking Symposium.

    April 10
  • Thumbnail for Video: Banks Need Better Vendor Oversight

    As regulatory scrutiny of third-party vendors is increasing, banks must improve their research and monitoring of the business they outsource.

    April 9