Consumer banking
Consumer banking
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Fiona Bassett moved to New York with a mandate of making Deutsche Bank one of the top exchange-traded fund issuers in the United States. Since her arrival in 2014, she's done just that.
September 25 -
In 2012, BNP Paribas was the largest global custodian without a presence in North America and it wanted to change that. It found its leader in Claudine Gallagher, then the global head of depositary receipts at J.P. Morgan. Four years later, le succés.
September 25 -
Karen Peetz has myriad responsibilities as president of the world's largest custody bank, not the least of which is managing relationships with Bank of New York Mellon's 500 largest clients.
September 25 -
During American Banker's Most Powerful Women in Banking gala last year, Marianne Lake laid out the "30-5-1" challenge: each week, spend 30 minutes having coffee with a talented junior woman, five minutes congratulating a woman on a recent success and one minute talking up that woman to another senior peer.
September 25 -
A lot of what Cathy Bessant knows about directing a team can be traced back to her days as patrol leader of her Girl Scouts troop.
September 25 -
Avid Modjtabai's big job at Wells Fargo got even bigger this year when she took on responsibility for the company's operations group and added its 10,000 employees to the 55,000 she already oversaw.
September 25 -
Innovation whether nurturing it internally or keeping up with it externally is of the highest priority for Diane Reyes. In keeping with that objective, she oversaw the launch of a fintech innovation lab in Singapore last fall.
September 25 -
Sandie O'Connor is at the forefront of high-level policy discussions currently shaping the banking industry.
September 25 -
As chief operating officer at Northern Trust, Jana Schreuder is ensuring that the Chicago custody bank stays on the cutting edge of innovation.
September 25 -
When a female employee is about to squander a big break for fear of being out of her depth, Barbara Desoer gladly butts in. In such situations, she pushes the employee to realize that she is indeed ready for the next challenge of her career.
September 25 -
Since taking the helm of Citigroup's Latin American business in June 2015, Jane Fraser has been working to make it a simpler, stronger and more transparent institution in the region.
September 25 -
Anne Finucane is in charge of positioning Bank of America for future success and a big part of that job is figuring out how to reach millennials.
September 25 -
Dorothy Savarese draws inspiration from her ability to make a positive difference in the communities her bank serves.
September 25 -
Diane Morais has been driving a transformation at Ally Bank since she took over as president and chief executive in March 2015.
September 25 -
LeeAnne Linderman is a self-styled "change master." And considering how much change she has been leading at Zions Bancorp. lately, the label is more apt than ever.
September 25 -
"Everyone feels better when they feel welcome, whether it's someone coming to work or a customer walking through the door," said Mary Walworth Navarro, who headed the strategic review that led to the word "welcome" becoming a key component of the Huntington's marketing efforts.
September 25 -
In her first few months as general counsel at JPMorgan Chase the nation's largest bank by assets Friedman has come up with creative ways to get her 1,900 employees working cohesively.
September 25 -
PNC Financial Services Group is increasingly leaning on Karen Larrimer to help transform many of the ways it interacts with customers.
September 25 -
Patricia "Patti" Husic doesn't give up once she sets her mind to something.
September 25 -
In a rapidly changing banking environment, Royal Bank of Canada is trying to stay on top of the competition by being more agile. Janice Fukakusa, the company's chief administrative officer and chief financial officer, is a major contributor to that cause.
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