CU*Answers, a credit union service organization based in Grand Rapids, Mich., completed a successful core conversion for 1st Community Federal Credit Union, a $258 million institution based in San Angelo, Texas.
With this conversion, 1st Community also became the first CU*BASE user to leverage the new interface to the loan origination system from CUSO Sync1 Systems of Austin, Texas.
“When we first started talking with the CU*Answers team, we were intrigued by their business model but we weren’t really looking to go through a core conversion,” stated 1st Community FCU’s CEO Bill Nikolauk. “Nobody in their right mind wants to go through a conversion. With that in mind we knew the challenge of the conversion would be worth the great benefits of a more extensive system. Dealing with partners instead of a corporation is always the best option. The more we talked to our peers that were using CU*BASE, the more we thought a core change was exactly what our team and our members needed.”
Scott Collins, executive vice president of national sales and marketplace development for CU*Answers, commented, “Our cooperative is excited to not only have another customer-owner in Texas, but also to have our first user of the Sync1 Systems LOS deployed in our network.”
