Janet Bantz, CEO of Crossroads Financial Federal Credit Union in Portland, Ind., is retiring at the start of 2020.

Bantz, who has led the credit union since 1989, started as a manager when CrossRoads was known as Portland Forge Employees FCU. Back then, the credit union had six employees, one office and held $4 million in assets. Today the credit union now serves over 9,000 members with 29 employees and $59 million in assets.
"As our membership and credit union grew over the years, it's not because the population increased,” Bantz said in a press release on Wednesday. “It was because we offer a good alternative to financial services the people had access to, and the word spread as we met their financial needs.”
Under Bantz’s leadership, the credit union changed its name change, transformed its main office and expanded its branch network.
Before Bantz started in the credit union industry, she worked as a controller at the former Citizens Bank in Portland.
The credit union’s board is working alongside Bantz to plan a smooth transition. A successor has been selected but has yet to be formally announced, according to the release.
“Janet more than deserves our gratitude for her tireless work on behalf of the credit union and our members,” Joday Auker, CFFCU board chair, said in the press release. “Though she will be greatly missed by everyone, she will be leaving the credit union in excellent condition.”