RENO, Nev. – Clearstar Financial CU, formerly known as Sierra Schools CU, said it has signed with Digital Dialogue for the company’s Total Member care call center services.
The $175 million credit union is using a Symitar interface for Digital Dialogue’s call center services. The company plans to add Digital Dialogue’s lending and new member enrollment services in the future.
Digital Dialogue is a unit of PSCU Financial Services.
Industry lawyers and experts say the latest wrinkle in a long-running LPL-Ameriprise recruiting dispute shows why advisors should strongly consider retaining their own legal counsel when changing firms.
First Financial Bancorp in Cincinnati named Chief Financial Officer Jamie Anderson as president. The move positions Anderson as heir apparent to CEO Archie Brown, according to one analyst.
A federal judge said recent preemption rules from the National Credit Union Administration would bar Illinois from enforcing its interchange fee restrictions against federal credit unions.
Nearly half of respondents reported plans to claim benefits early, with many citing fears about the health of the Social Security program.
The former top executive at Nodus International Bank in Puerto Rico was sentenced to more than nine years in federal prison after he pleaded guilty to Venezuela sanctions evasion and wire-fraud conspiracy.
The latest Fidelity Investments M&A report displayed a trend that dealmakers had already been noticing: RIA buyers are getting more selective. But experts say sellers can still stand out with the right attributes, and they must find the right fit in the process.
