Click2Coach Used To Train CUAgents

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SAN DIEGO - (0/10/06) -- San Diego County CU said it hasimplemented Envision Telephone Inc.'s Click2Coach solution to trainits agents for better member service. Click2Coach is a combinationof Envision's Quality Monitoring and eLearning system, which makesit easier for supervisors to ,measure quality, evaluateperformance, improve training and share best practices. Envision isbased in Seattle.

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