Credit Union of Texas Adds FMSI’s Teller Management System

Published April 18, 2013, 8:30 p.m. EDT

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Updated August 26, 2020, 10:22 p.m. EDT

1 Min Read

DALLAS Credit Union of Texas has implemented Financial Management Solutions Inc.’s Teller Management System.

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“We have been tracking our transactions per hour forever, but we never had a tool that allowed us to dig in and help us continually quantify the overall impact of our staffing inefficiencies,” said John Sutton, senior vice president at the $1-billion credit union. “FMSI’s Teller Management System will tell us exactly how many tellers we need per branch, and then compares it to how many tellers we currently have. The graphical information presented is detailed and very powerful.”

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