ATLANTA – Delta Community CU has outsourced the management of its ATMs through Diebold’s Integrated Services solution.
Before implementing Delta's outsourced solution, Diebold completed a thorough security assessment of the credit union’s operation, which includes 19 branches in the metro Atlanta area, three out-of-state branches and more than 30 surcharge-free ATMs. The assessment revealed the need to upgrade hardware on access doors, improve access control management and reduce staff maintenance needs.
The outsourcing agreement makes Diebold the single-source provider for Delta Community's access control, credential management and monitoring solutions. Outsourced security models provide financial institutions with end-to-end solutions, while reducing costs, improving efficiencies and trimming administrative requirements.
As part of the outsourced solution, Diebold also manages preventive maintenance for the credit union's security equipment. Diebold's DVR health check runs automated diagnostics for the institution's 45 digital video recorders and surveillance equipment.
