EVANSVILLE, Ind. Diamond Valley FCU has implemented Fiserv’s Statement Advantage and WC3 to transform its account statements and enhance member communication.
According to Fiserv, Statement Advantage can help Diamond Valley eliminate separate mailings, reduce warehouse, postage and shipping costs, and eliminate the need for preprinted inserts. By incorporating eAdoption messages on statements, the company said Diamond Valley also has the opportunity to increase electronic delivery of documents, saving on the cost of printing and delivering paper statements.
Statement Advantage is fully integrated with Diamond Valley Federal Credit Union’s XP2 account processing platform from Fiserv, allowing for faster implementation. Additionally, since statement data is fed straight from the account processing platform, production files stay within Fiserv, which the company said reduces the security risk for Diamond Valley. With WC3, Diamond Valley staff can manage message content, view production information, review and manage special handling instructions, track mailings, view real-time production reports and even conduct audit reviews, Fiserv said.
