Dover Federal Credit Union, a $465 million-asset credit union based in Dover, Del., has selected Symitar’s Episys core system for in-house processing.
The credit union said in a release that the core conversion was the result of a need for a more responsive system that better embraces evolving business models and service delivery systems.
Travis Frey, chief innovation officer at the credit union, has worked with Episys at two different credit unions in his career and said in a statement he was confident that the flexibility and scalabilty of the system would benefit Dover FCU.
“Our core selection process was rooted in one word: agility,” he said. “The next generation of banking is on the very near horizon, and financial institutions must shift their business models to create a branch experience around where the member needs to be. The right system has to be at the core of this change, and Symitar will help move our credit union in the right direction to support these strategies.”
Along with Episys, Dover FCU will also implement Symitar’s Advanced Reporting for Credit Unions for business intelligence and analytics, as well as Episys Data Store, which provides near real-time analysis and reporting in order to better explore data and forecast trends.
“As financial services evolve, it’s important that the core upholds consumer expectations and supports progress toward new strategic goals,” said Symitar President Ted Bilke. “Dover Federal Credit Union understands the importance of taking steps now to allow for future changes, and we are excited that they chose Symitar for that type of support.”
