Evangelical Christian CU Opts for CallCopy to Record Member Interactions

Published July 15, 2008, 7:20 p.m. EDT

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Updated August 27, 2020, 1:09 a.m. EDT

1 Min Read

BREA, Calif. – Evangelical Christian CU said it has deployed several call center support and recording offerings from CallCopy.

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Since deploying CallCopy’s “cc: Voice” and “cc: Screen” solutions, the $1.1 billion credit union said it has established a higher standard for the services it delivers to its members and has engaged in a robust quality management program that allows it to deliver one-on-one coaching to agents and continually refine their training programs.

CallCopy is based in Columbus, Ohio.

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