Fagan Leaves CUES To Take Helm at PSCU

ST. PETERSBURG, Fla. — The board of directors of PSCU, the credit union service organization, announced that it has named Chuck Fagan as its president and CEO, effective April 27.

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"Our board is delighted to welcome Chuck back to PSCU," said Mike Valentine, chairman of PSCU's board of directors and CEO of Baxter CU in Vernon Hills, Ill., in a statement. "Chuck is credit union through-and-through and is the right, seasoned, proactive leader to develop and execute PSCU's vision for credit union success."

Valentine further said that Fagan's "expertise and credit union experience will provide leadership and serve as a catalyst in making a stronger impact and deepening relationships with PSCU member-owners to help meet the evolving needs of credit unions."

PSCU's acting CEO Tom Gandre will return to his role as executive vice president and chief operating officer when Fagan assumes his new job. "The board of directors wishes to thank Tom for his outstanding leadership, passion and commitment during the transition," added Valentine.

In tandem with his new position at PSCU, Fagan is stepping down as president of the Madison, Wisc.-based Credit Union Executive Society (CUES), effective April 10.

During his tenure two-year at CUES, Fagan helped credit unions "focus on talent development" and was "instrumental in developing" CUES' new Strategic Innovation Institution in partnership with MIT and Stanford universities.

"We wish to thank Chuck for his leadership during the past two years, for the industry partnerships he has forged, and for his work in furthering CUES' position as the undisputed source of talent development for the industry's executives, boards and future leaders," CUES chairman Caroline Willard said in a statement on behalf of the board. "We are pleased that he will remain within the credit union movement, and we wish him well."

Willard also said that the CUES board will appoint an interim CEO and begin the process of searching for a replacement for Fagan.

Fagan is returning to PSCU where he worked for almost 16 years from 1997 to 2012, serving as chief sales officer, among other capacities. At PSCU he led its national sales and client relationship teams and helped to pioneer the company's role in bringing emerging payments technologies to its member-owner credit unions.

"I am grateful for the confidence that the board has in me and I am thrilled to be returning to PSCU," said Fagan in a statement. "I learned the importance of delivering superior value to credit unions from PSCU's first CEO Dave Serlo and I am humbled to step in and continue the rich tradition of service leadership that Dave initiated so many years ago. I'd also like to express my deep appreciation to CUES and the members of its board of directors for giving me an opportunity to lead the organization that continues to play such an important role in developing credit union talent."

Prior to his career at PSCU, Fagan worked as account manager at Electronic Data Systems and as a manager of card services at Virginia Credit Union, now a $2.7-billion institution based in Richmond.


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