BROOKFIELD, Wis.-More than 2 million U.S. households adopted online banking and bill payment during the last year, according to a recent consumer survey.
A total of 69.7 million households - or four out of five households with Internet access - now use online banking services, primarily to access balance and account history and transfer money between accounts.
In addition, 64.4 million households pay at least one bill online, either at a bank website or directly at a company website. Fifty-eight percent of e-bill recipients said that environmental impact was either important or very important in their decision to view and pay bills online, up from 51% last year. The survey - which reflects the habits of the 88.2 million households in the U.S. with Internet access - was conducted by The Marketing Workshop and Harris Interactive. Fiserv has conducted the Consumer Billing and Payment Trends survey since 2001.
For info: www.fiserv.com
