ITems

Published September 19, 2008, 1:39 p.m. EDT

Updated August 27, 2020, 1:03 a.m. EDT

2 Min Read

Harland and EVault In Partnership

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EMERYVILLE, Calif.-Just over a year since EVault and Harland Financial solutions announced their partnership, the firms have signed more than 40 Harland Financial's existing core system clients to utilize the new Data Storage Solutions, powered by EVault, a Seagate subsidiary.

The partnership enables credit unions to back up their business-critical data, including all UNIX and Window applications, databases and systems, to Harland Financial Solutions' services center, the companies said. "We went from a scenario where it would take three to four days to get back up and running, to a scenario where two-and-a-half to three hours later, we have our whole system, our online banking and our telephony, back up to almost full capacity, as if nothing had happened," said the senior vice president of IT at Marshland Credit Union. EVault's technology is used by hundreds of credit unions in North America and is relied on by more than 20,000 customers worldwide.

For info: www.seagateservices.com, www.harlandfinancialsolutions.com.

HEW FCU Selects CRI Systems

ELKRIDGE, Md.-HEW Federal Credit Union has signed with CRI Systems and installed its CRIterion loan origination software platform, with the system coming online as of mid-July. "We are proud to add HEW Federal Credit Union to our newest list of credit union clients benefiting from the numerous features provided by our CRIterion software," the company said.

For more info: www.crisystems.net.

FFFCU Starts Outreach Service

AUBURN HILLS, Mich.-Digital Dialogue, a call center operations and software solutions firm, recently extended its outbound program to Maryland-based FedFinancial Federal Credit Union in an effort to improve member relations and garner greater wallet share. The service welcomes new members with personalized phone calls, identifies lead generation opportunities, conducts surveys and reaches out to inactive or dormant accounts, according to the company.

For info: www.digital-dialogue.com.

Thillens To Offer IBT Products

CHICAGO-Integrated Bank Technology is partnering with distributor Thillens Service Corp. to offer remote deposit capture solutions to the processing company's customers. Remote deposit capture helps financial institutions to enhance customer service by allowing them to remotely scan their deposits at any time, a service that also cuts down on transportation and courier costs.

For info: www.ibanktech.net.