SIU CU Adds Financial Management Solutions’ Teller Management

Published April 15, 2013, 8:57 p.m. EDT

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Updated August 26, 2020, 10:22 p.m. EDT

1 Min Read

CARBONDALE, Ill. SIU CU has implemented Financial Management Solutions Inc.’s Teller Management System.

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“We wanted a solution that would reduce the member wait times at the teller line,” said Kim Babington, vice president of operations at the $260-million credit union. “Having the proper number of tellers limits our member wait times and gives our tellers the opportunity to professionalize the member experience, and to not feel rushed by long lines.”

Through the collection and then preparation of teller transaction data from an institution’s core system, FMSI said Teller Management quickly empowers management teams with easy-to-read and actionable business intelligence.

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