In this week's special report, a roundtable of technology experts explore the high-tech goblins involved in online fraud. Other topics include how one CU bypassed traditional mobile banking and went straight to Twitter for mobile banking, how one CU has improved the use of business intelligence, and why another is keeping an open mind about closed software.
Ghost in the Machine?
WEST PALM BEACH, Fla. — Cyber criminals are smarter than ever, both in their technical prowess and their ability to con members into handing over confidential information. That's according to participants in an exclusive Credit Union Journal online-fraud roundtable.
Let's Give Them Something to Tweet About
BRIDGETON, Mo. — Vantage CU is believed to be the first financial institution to create an online banking app for Twitter.
How BECU Delivers Integrated View of Members' Behavior, Finances
SEATTLE — As members continue to feel the economic fallout, credit unions may find the most precious thing they have is information on those members.
Keeping an Open Mind About Closed Software
SPOKANE, Wash. — Credit unions can save a bundle by running open source software instead of proprietary software-with no additional support costs or security risks.
Open Source Software Resources
SPOKANE, Wash. — Numerica VP-IT Chris Hyde shared the following list of open source software resources.
Online Account Opening Tool Brings in Members, Deposits
RALEIGH, N.C. — New online account opening tools are proving themselves at Coastal FCU here, with nearly 200 new members enrolling at the CU's website every month since March.
How One CU Uses Technology to Boost Retention
RAPID CITY, S.D. — As the economy bottoms out, credit unions may be using online tools to attract new members, but Black Hills FCU here has noticed that the technologies are also helping to retain existing members.
CARD Compliance
PRINCE GEORGE, Va. — Some credit unions are leaning on free programming provided by processing vendors in order to comply with the 'hugely cumbersome' Credit CARD Act — but others are taking matters into their own hands.
Oregon League Tests Out Twitter During Hike the Hill Session in Washington
The Oregon Credit Union Association hopes to expand its communications to credit unions across the state and the U.S. by using Twitter.
