Credit unions, CU associations, consultants and vendors named these resources to help CEOs keep tabs on IT, below. In addition to the state and national association meetings, those interviewed indicated the following are also good sources of information. Please note that that in addition to the companies listed below, many other providers offer similar information sources:
Publications: Gartner Executive Programs, The Credit Union Journal, The Economist and The Wall Street Journal.
Members of the CUNA Technology Council recommended: Annual client conferences sponsored by data processing vendors, the CUNA Technology Council, The Wright Report, www.CIO.com, www.cnet.com, www.cnn.com/TECH/, www.computerworld.com and www.techrepublic.com.
Tremaine-West, Inc., an IT consultancy, recommended: Credit Union Executive Society listserv and Tech Port.
Among the data processors, COCC recommended: Annual client conference, COCC Report Card (feedback from clients), Client website, INSIGHTS online magazine, Regional Client Meetings, Regional Client Committees, and Strategic Development Council Tech Forum.
Fidelity National Information Services (FIS) recommended its annual client conference, and FIS technology and strategy executives (Lee Kennedy, CEO; Fred Parvey, CIO; Joe Nackashi, CTO; Frank Sanchez, president of Enterprise Banking Solutions; Dan Scheuble, president of FIS Mortgage Servicing).
Harland Financial Solutions recommended its annual client conference, CEO Advisory Board, monthly electronic newsletter, monthly webinars, regional client managers, regional user meetings, training opportunities (includes consultative training, education courses, regional training, web-based training, and its User group Executive Committee.
IntegraSys recommended its annual client conference.
R.C. Olmstead recommended its annual client conference, client website, announcements, newsletter, published every two months, on-demand training, regional training.
Summit recommended its annual client conference, its account executives, its client advisory groups, its executive webinars and whitepapers, monthly newsletter, documentation and reference library and CD-ROMs, and its Professional Delivery Services Consulting Group (solutions integration).
Symitar recommended its annual client conference, annual Strategic Initiatives Conference, and its CEO Desk Guide, client focus groups, client website, dedicated account managers, electronic bulletins, monthly e-newsletter, regional user groups/meetings, Solution web seminars, Symitar consulting group/services and its web-based product/service training.
Synergent recommended its educational conferences, regional users meetings tri-annual Technology Services Committee.
USERS recomended its annual client conference, its annual User Group meeting, CEO Technology Forum, its Executive Advisory Council, its TUG (The User Group) (national) and its regional user groups.
