Learn how Credit Unions can enhance operational excellence while minimizing risk exposure by having a solid quality control plan in place. Former CUSO Quality Control manager, Brock Miler (CMQ/OE) and EVP at ACES, Kyle Kehoe will review industry requirements and best practices to ensure credit unions remain steadfast in their commitment to quality.
The 60 min webinar will cover:
- Importance of having a sound QC Plan
- Review each component of the QC plan
- Best practice on how best to succeed within each category
- How to leverage technology to maintain operational excellence and lower risk exposure within your QC program