In this era of uncertainty, 77% of Americans recently reported feeling anxious about their financial situation. Many account holders rely on their Financial Institution (FIs) as trusted advisors, and want them to proactively identify gaps in their financial wellness and offer them actionable steps for gaining firmer footing both in person and through their digital banking solution.
In crafting pre-qualified and pre-approved offers, financial institutions (FIs) must analyze an abundance of data, from sorting through third-party vendors' lists, to screening credit reports to determine which account holders are good prospects for a given offer. Future-focused FIs are opening up new revenue possibilities by using deep data insights to customize these offers to individual users.
New use cases for consumers and businesses continue to emerge as the industry's real-time payments segment reaches maturity, creating additional revenue opportunities for financial institutions (FIs) that embrace the movement.
To best serve account holders and continue to enhance their user experience, it's important that digital banking solutions turn inward to increase back-office efficiencies.
Alkami Technology Inc. (Nasdaq: ALKT) ("Alkami"), a leading cloud-based digital banking solutions provider for banks and credit unions in the U.S., today announced the launch of 'To My Jelly Bean', a feel-good social media campaign highlighting the importance of regional and community banks and credit unions in the lives of account holders nationwide.
Alkami Co:lab 2023 explored emerging trends in digital banking and data analytics; long-term Alkami clients outperforming peers in major financial metrics
In June 2021, Alkami conducted primary research among 795 digital banking customers and members in the United States to better understand Big Tech's influence on the digital banking experience and compared those findings with the perceptions of 150 regional and community financial institutions. We found that Big Tech is recreating the digital banking experience and users are eagerly embracing the change.
Artificial Intelligence Predictive Modeling (AI) isn't a nice-to-have anymore. It's a competitive advantage that financial institutions (FIs) should begin harnessing right now.
By 2028, the global digital banking market size is estimated to surpass $10.3 trillion—an omnipresence that regional banks and credit unions cannot afford to ignore.
