Debt collection

More consumers are aware of the increase in data breaches in 2015 compared to last year but overall concerns about identity theft have declined, according to TransUnion’s second annual Holiday Identity theft survey.

Anybody in the consumer contact business - particularly debt collection - is acutely aware of the TCPA violation land mines. Dialing cell phones on a predictive dialer without the consumer’s express permission can result in fines of $1,500 per dial, with threats of class-action lawsuits.

A Delaware-based collection agency will handle billing for millions of dollars in unpaid claims on services provided to a county hospital in California.

Indiana Attorney General Greg Zoeller is urging Indiana members of Congress to work to restore a longstanding prohibition on student loan debt collectors from using robocalls to cellphones.

A new International Association of Commercial Collectors survey, “What I Wish My Clients Knew, What I Wish They Told Me,” suggests that by closing any gaps in record-keeping and consistently following credit and collection procedures, commercial creditors would eliminate some of the biggest obstacles to collection.

The Consumer Financial Protection Bureau is pushing back against a lawsuit from PHH Corp. that claims the agency erred in overturning an administrative law judge's recommendation to limit the amount of penalties it could face.

The Consumer Financial Protection Bureau's current approach to carrying out new authority under the Dodd-Frank Act to punish "abusive" behavior is likely not sustainable.

Ohio regulators announced the filing of a lawsuit Friday against Buffalo, N.Y. collection agency Rotech Holdings Ltd. for allegedly harassing and misleading Ohio residents.

Confidence in the U.S. economy appears to be rising amid low gas prices and a strong dollar as Americans stepped up their borrowing pace in September, according the the Federal Reserve’s G.19 consumer credit report.

Wells Fargo has agreed to pay $81.6 million to settle a federal investigation into its alleged failure to properly notify homeowners of increases in their mortgage payments.