Debt collection

Council members in Eclectic, Ala., unhappy with the collection agency that pursues debts owed to the town’s Emergency Medical Services division, voted this week to hire Simmons Collection Agency instead.

WASHINGTON — The Consumer Financial Protection Bureau has ramped up its push for the mortgage industry to switch to an electronic closing process after results from a pilot program showed consumers favored it over in-person mortgage closing.

Gallup has settled a Telephone Consumer Protection Act class-action lawsuit concerning an alleged violation of the law through use of an autodialer to call consumers. Gallup will provide a $12 million settlement fund.

The operators of a credit repair scheme that allegedly tricked Spanish-speaking consumers into paying thousands of dollars each to improve their credit have settled FTC charges.

A payday lender that allegedly collected money illegally faces a lawsuit filed Tuesday in federal court by the Consumer Financial Protection Bureau.

Court rulings in the past year are sending conflicting messages about whether a debtor's account number visible on a debt collection envelope violates the Fair Debt Collection Practices Act.

A three-year investigation by the Idaho Attorney General’s office into allegations that executives with a hospital misused charitable assets has ended after the two sides reached an agreement.

WASHINGTON — In the wake of Benjamin Lawsky's departure as head of the New York Department of Financial Services two months ago, there were some in the banking industry that predicted the agency might back away from being the outspoken, aggressive one it had become during his tenure.

Millennials are beginning to take on more auto and student loans but are lagging in their use of credit cards and are slower to build some types of credit compared to Generation X and Baby Boomers, a report from Experian reveals.

The appearance of consumers’ account numbers on the outside of envelopes containing letters from collection agencies does not violate the FDCPA, two New York federal judges ruled in separate cases.

The National Credit Union Administration's plan to liberalize its rule governing member business lending has touched a raw nerve inside the community banking industry.

A Consumer Financial Protection Bureau plan detailing ways to protect consumers from payday lending "debt traps" has earned widespread support from Americans, according to a survey by Pew Charitable Trusts.

Financial institutions that make routine collection calls now face the threat of "robocall" class action lawsuits. Earlier this month, things went from bad to worse for banks that have not committed any abusive robo-calling practices.

Mortgage servicer Residential Credit Solutions agreed Thursday to pay $1.5 million for blocking consumers’ attempts to keep their homes from foreclosure.

The FTC is mailing nearly $1 million to people who lost money in a credit card interest rate reduction scam.

A new Government Accountability Office report found that the Internal Revenue Service’s uncollected tax debts rose 23% since 2009 to $380 billion while the agency’s collection staff fell 23% during the same period after years of budget cuts.

A House Subcommittee on Communications and Technology hearing on the FCC's policy decisions prompted a discussion on the application of rules regarding robocalls.

One of the nation's largest non-profit colleges is facing an FTC investigation for allegedly deceptive marketing practices.

TransUnion Corp. reported its second-quarter revenue increased 16% in the company's first quarterly financial report since its initial public offering.

West Virginia Attorney General Patrick Morrisey is looking into hiring a lawyer licensed in California to collect a $13.8 million judgment against loan company CashCall Mortgage.