Artificial Intelligence Virtual 2025

Session archives
2025
Already a new breed of artificial intelligence has transformed chat, search, image creation and much more. And now agentic AI—systems capable of independent adaptive problem-solving and decision-making—is a significant step toward the creation of a digital labor force that can produce notable gains in efficiency, productivity, innovation and user experience, while enabling humans to shift their focus to more strategic, valuable roles and responsibilities. The banking industry is placing strong bets on the transformative effects of agentic AI.

The market value of agentic AI as of 2024 was $5.1 billion, with a projected market value that will exceed $47 billion, according to Capgemini. One obvious area of impact: Customer service functions that are transformed by a hybrid model combining the power and speed of agentic AI systems with your employees to extend your workforce and serve your customers 24/7.

General sessions
Opening Remarks & From Co-Pilots to Digital Workforce: How Agentic AI Is Redefining Work in Banking and Lending

As financial institutions race to modernize their operations, agentic AI is emerging as a catalyst for change—shifting from assistive tools to autonomous digital teammates.

July 29
Ethics, Attacks and Accountability: Deploying AI Agents (Safely) in Banking & Closing Remarks

If we give AI agents some autonomy, what happens when they make a mistake? Who takes responsibility for the bot?

July 28
A Futuristic Fireside Chat on Agentic AI, Crypto and Self-Driving Cars Come Together (With Implications for Banking)

We were supposed to have flying cars by now! While that tech hasn't panned out, the world we live in today

July 27