Payments Forum 2024

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Session archives
2024
What are the biggest opportunities and barriers for growth in the world of Instant Payments? What are the short- and long-term implications of the new FedNow Service? How is Gen Z changing the online shopping landscape?
These are just a few of the critical questions experts will discuss at American Banker’s PAYMENTS FORUM. Don’t miss this chance to hear their predictions while exploring the customer behavior trends driving the market.
Keynote
Most Influential Women in Payments Awards Luncheon

A special presentation to recognize American Banker's 2024 Most Influential Women in Payments over lunch. The awards will be handed out to honorees in attendance.

April 12
General Sessions
Small Business Payments

Small business payments are modernizing to meet needs in an evolving economic landscape to ensure businesses have access to move and manage money in real-time.

April 12
Open Banking Implications for Bank Fintech Partnerships

Nearly all banks view FinTech partnerships as important, but the partnership dynamics will be put to the test as new open banking regulations go into effect in 2024.

April 12
Politics and Payments: What's Ahead?

To say this is a dynamic and unpredictable political environment is an understatement. We are hurtling toward elections in November and at both the federal level and in the states, policymakers increasingly have their sights set on payments as they try to animate voters.

April 12
Track 4: Improving Customer Experience Through Integrated Payables Optimization

Business payments in the U.S. exceed $30 trillion annually, but businesses of all sizes continue to grapple with accounts payable inefficiencies and complexities of interfacing with suppliers and payees for payments execution.

April 12
Transforming Consumer Trust and Merchant Relations in the Digital Payment Landscape

In an era defined by digitalization, financial institutions play a pivotal role in shaping the future of payments. Delve into the key strategies and innovations that America's financial institutions are deploying to promote adoption of digital payment methods, help merchants offer better experiences and build stronger relationships with their shoppers and usher in an age of trusted, secure, and convenient transactions.

April 12
The Good, The Bad And The Ugly of Instant Payments

The world of Instant Payments continues to grow and evolve, providing increased opportunities for payment efficiencies and innovation. This session will provide an update on all Instant Payment rails, the benefits to commercial and consumer stakeholders, use cases for Real Time and Instant Payments, growth in adoption as well as barriers, and a discussion on fraud mitigation strategies.

April 12
Track 3: In the Air, at the Table and at the Doctor's: Evolving Consumer Demand for Payment Options

Please join an informative session as Jamie Walker, CEO of Elavon, moderates a panel discussion with Mia Huntington, EVP, Buy Now Pay Later / POS Lending for Elavon, and Nicole Tackett, Elavon's head of merchant for corporate and commercial banking. The trio will discuss how payments technology is evolving in industries such as healthcare, restaurants and airlines.

April 12
Track 3: Nothing but Smooth Sailing for Carnival and Barclays

Learn how Barclays and Carnival built a successful travel loyalty and rewards credit card program spanning 20 years, and how they continue to collaborate and innovate to deliver value.

April 12
American Banker Interactive Workshop: Solving problems with AI

Payments executives and experts from American Banker and Arizent Research host an interactive session on how artificial intelligence is solving problems in the payments industry.

April 12
Track 4: Balancing AI Efficiencies with a Hands-on Approach

Hear from industry leaders as they share their experience of leveraging AI to stay ahead of market trends, combat fraud and meet consumer demands while simultaneously incorporating a human element.

April 12
Track 3: How Gen Z is transforming the payments landscape

Gen Z leads in the early adoption of technology and alternative payment methods, have less concerns with data and privacy, don't heavily rely on credit cards, and expect a seamless payment experience compared to other generations. Hear how Venmo and Synchrony are connecting with Gen Z consumers to gain their loyalty.

April 12
Track 4: Scams: What You Need to Know

Scams losses are continuing to rise; consumers are unknowingly trusting criminals resulting in financial losses. This session will provide an overview of how fraudsters typically target their victims, its impacts on the overall payments system. How having a consistent definition and classification method for scams can improve fraud reporting. How timely access to fraud information can help in fraud management, and how education is a key to detecting scams early to prevent potential losses.

April 12
PNC Earnedit Powered by DailyPay

A Dynamic Solution Addressing The Financial Challenges Facing The American Worker, DailyPay and PNC Treasury Management have joined forces for an innovative and very relevant solution to a very real problem facing the American worker - staying out of debt. With the earned wage access solution PNC Earnedit Powered by DailyPay, PNC's business clients are empowering their employees with choice and control of their pay with the ease of a simple click of a button on their smartphone.

April 12
Stuck in the Middle? How to reach the next level

As mid-level managers, women outnumber men, but only 6% of Fortune 500 companies can claim a female CEO. What's keeping women out of the top leadership positions?

April 12
How Hybrid Work is Rebuilding the Career Ladder

Remote and hybrid work is changing how climbing the career ladder works. Hybrid work means re-thinking and overcoming traditional, and often extremely informal, career paths. As some companies are cutting back on fully remote roles, what is the impact on both fully remote and hybrid work environments on career trajectories and how to navigate this new environment.

April 12
How can Generative AI Help or Hurt your Career?

Generative AI won't entirely replace certain jobs, but it will change how the job is performed, forcing employees to automate structured tasks and adopt other job functions. For the most part, employers and business leaders see AI augmenting human workers far more than replacing them, but accommodations are needed.

April 12
Evolving Business and Consumer Behaviors Related to Spending and Payments

From mobile-first experiences to digital wallets and contactless payments, businesses and consumers are looking for faster transactions and increased choices for a more frictionless buying experience.

April 12
Emerging Payments Tech

Arizent's latest survey of business leaders at banks and credit unions on their future plans for introducing new and emerging payments technologies to retail consumer and business franchises.

April 12
Track 1: Predicting Emerging Trends

Hear insights and examples of how financial institutions are innovating around digital adoption through easy-to-use digital solutions.

April 12
The Changing Dynamics of Compliance in Payments

Hear about the pros associated with a strong compliance program, including positive regulatory engagement, increase in employee morale, and ease of gaining new deals and partnerships. Learn best practices for a fintech compliance program and where companies seem to go wrong in this area, and the latest on Generative AI's impact on compliance functions and personnel.

April 12
Track 1: Innovation in Digital Payments

This session will examine how innovation is contributing to the growth of digital payments by making transactions frictionless. Attendees will explore current and ongoing innovation trends, the factors enabling adoption, and the unique opportunities and challenges posed by emerging technologies.

April 12
Track 1: The Evolution of Fintech Partnerships: Lessons Learned

Bank and fintech partnerships are not a new concept, however, as the payments industry grapple with what the next generation of banks and payment systems will look like, it's clear that partnerships are essential for riding the wave of change successfully.

April 12
Track 2: Leveraging Technology for Accessibility and Enhanced User Experience

This presentation explores the evolving landscape of Electronic Benefit Transfer (EBT) technology and its pivotal role in enhancing user experience and access to benefits. As government benefit programs continue to adopt digital solutions, understanding the latest advancements in EBT technology becomes imperative for policymakers, technologists, and service providers.

April 12
Track 2: Food and Nutrition Service Update

Food and Nutrition Service's Supplemental Nutrition Assistance Program (SNAP) representatives share a year in review (accomplishments and challenges), upcoming opportunities and other details.

April 12
Track 2: EBT Fraud Prevention and Security Measures

This session is dedicated to addressing the critical aspects of fraud prevention and security measures within Electronic Benefits Transfer (EBT) systems. With the reliance on digital platforms for benefit distribution and the emergence of innovative technology, protecting beneficiary information from fraudulent activities is paramount.

April 12
Demos
Priority Technology Holdings | Deserve

Immerse yourself in an engaging series of technology-focused presentations, unveiling an array of innovative products and services specifically tailored to enhance your workflows.

April 12