KeyBank, a 200-year-old legacy retail and commercial bank operating across 15 U.S. states, has always prioritized creating the best digital-first customer experiences. They first chose OutSystems as one of the pillars of their hyperautomation strategy to optimize and automate processes enterprise-wide. When a new project came about to deepen client relationships and create a frictionless, paperless, data-driven, and digital process, they turned to OutSystems once again.
Using OutSystems' AI-powered app generation, the team replaced a manual, time-consuming Wealth Account Origination process with a fully digital solution launched in less than 10 months.