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Banks must use analytics — rather than customer surveys — to determine what does and what does not inspire prospects to become customers.

Though CUs face stiff competition on all lending fronts, perhaps the greatest challenge — as well as the biggest opening — is in the credit cards sitting alongside the CUs’ cards in members' wallets.

FleetCor has acquired Travelcard Nederland, a fuel card issuer in the Netherlands.

Susan Ralston plans to stay with Dollar Bank after the Pittsburgh mutual absorbs Bank @tlantec in Virginia Beach, where she is CEO. The longtime executive also plans to keep pushing for reforms designed to preserve the mutual banking model.

At its launch in 2004, ThankYou had its own separate identity, customer base and website from the rest of Citi – even logging into the program was difficult.

The Kerv contactless payments ring, a Kickstarter-backed project that reached its funding goal in October 2015, has begun production.

The U.S. is steadily building the foundation of a nationwide faster payments system, but not all of the pieces are connected. Many of the elements developed independently, with influence from across the globe.

Green Dot profits more than doubled to $8 million in the second quarter as revenues rose slightly and expenses ticked down.

In today's climate, credit unions need to make risk management and strategic planning part of the same conversation.

The solution to "too big to fail" is requiring all creditors, other than insured depositors, to face the risk of loss so that neither the FDIC nor taxpayers lose any money.