Security & privacy highlight: What are the implications for banks, payment companies and fintechs building trust post-COVID?

Consumers rank security and protection of their personal data the highest in net importance for financial services firms to ensure their trust. This revelation has significant implications for banks, payment service providers, credit card companies, and traditional financial institutions as they define their value propositions and evolve their customer communications, experience and support. To discuss this ever-changing landscape, Experian VP of global ID&F strategy and solutions David Britton and Morning Consult managing director of financial services analysis Charlotte Principato step into the Arizent Leaders forum with moderator and American Banker content director Daniel Wolfe.