M&T snags JPMorgan exec as head of customer experience

The Buffalo, N.Y., bank has hired Aarthi Murali away from JPMorgan Chase to serve as its first chief customer experience officer.

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When a small town loses its only bank

The people of tiny Duncan, Ariz., have found creative ways to adapt to life in a banking desert, but their experience augurs a worrisome future for many other rural communities.

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Why more banks are ditching their legacy core vendors

Cloud computing
Cloud computing concept. Hand with ethernet cable connecting into cloud.
Newcomers Nymbus, Neocova, Finxact and Technisys and older competitors like Temenos, Infosys and Oracle are winning over community and regional banks by offering what some bankers describe as more flexible technology at fairer prices.

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CECL is a real threat to the financial system

The new accounting standard meant to prevent another financial crisis could actually trigger one.

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Tearing up CFPB's mortgage underwriting rule is the easy part

Now that the Consumer Financial Protection Bureau says it will scrap an unpopular standard for so-called qualified mortgages, the big question is what will take its place.

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Wells Fargo's latest high-level hire will oversee sales practices

Michael Cleary will report to Scott Powell, who had been his boss at Santander Bank.

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Sens. Warren, Brown call on CFPB to suspend task force

In a letter to CFPB Director Kathy Kraninger, the Democratic senators argue that task force members cannot be trusted to protect consumers because they have represented payday lenders or Wall Street banks, or worked at law firms that did so.

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FHFA picks Houlihan Lokey to advise agency on GSE plans

Headquarters Of The Federal Housing Finance Agency
The seal of the Federal Housing Finance Agency (FHFA) is displayed outside the organization's headquarters in Washington, D.C., U.S., on Wednesday, March 20, 2019. President Donald Trump's pick to lead Fannie Mae and Freddie Macs regulator pledged to work with Congress on overhauling the companies, while downplaying controversial positions he's previously laid out on everything from the 30-year-mortgage to affordable housing initiatives. Photographer: Andrew Harrer/Bloomberg
The regulator said the investment bank and financial services company will help in the process of strengthening Fannie Mae and Freddie Mac's capital standing for their eventual exit from conservatorship.

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Banks' big tech spending is testing shareholders' patience

Burning one hundred dollar
A hundred dollar bill in American US currency is on fire
Investors think the billions being shelled out to keep up with the likes of Amazon might be better spent elsewhere.

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MUFG Union Bank names ex-Sterling CEO Seibly its president

Greg Seibly guided Sterling through the financial crisis before engineering its sale to Umpqua Holdings in 2014. He is currently CEO of the Federal Home Loan Bank of San Francisco.

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