Magazine Issue Year Root Tag

Fewer transactions are being done with cash today than ever before, but there are risks and challenges to phasing out paper currency entirely.

Cash is being used in fewer transactions than ever before, and the pandemic has only accelerated the trend. Yet the U.S. is far behind some European and Asian countries in embracing digital payments and significant hurdles remain to its becoming completely cashless.

As the coronavirus pandemic begins to wane, new pressures are mounting on banks: how to attract and retain talented employees, many of whom are insisting on work-life balance and a sense of purpose from their careers. From flexible work-from-home policies to renewed outreach and benefits, these banks are finding novel ways to keep their employees happy and engaged.

Find out who lands where in the rankings for banking, watch and finance, and see the categories for our standouts, a special recognition meant to spotlight roles with heightened visibility and the exemplary female leaders who are rethinking the way forward at a critical time.

Institutional independence is a big part of what makes the Fed work. But the advent of quantitative easing and a blurring of the lines between monetary and fiscal policy might make that independence harder to maintain.

Indigenous Americans are the country’s most underbanked demographic, particularly those living on reservations. But tribal communities are finding ways to get their citizens access to capital without banks.

The four biggest banks have to keep growing. But it’s not that simple.

In a year that forced us all to reassess what’s important, roles that banks often take for granted — at branches and call centers, in human resources and marketing — stood out.

Artificial intelligence is taking over banking. But what are its limitations — and is the industry prepared for a future without those limitations?

The national debt is enormous. But is it a problem?

Fostering small businesses and expanding homeownership are the best tools banks and policymakers have to build wealth in America, particularly in communities of color. It’s time to start doing both.

Here are the milestones and missteps, the wonderful and weird, the best and worst, during a year that will be a powerful force in shaping the future of the industry

Banks are making some headway in efforts to create a more diverse and inclusive workplace, but the industry’s reputation for being predominantly white and male is getting in the way.

In a year of upheaval for the industry — and the country — these executives are rising to the moment and bringing others along with them

Never let a good crisis go to waste — the pandemic is giving banks the opportunity to create goodwill with consumers and our annual survey of bank reputations offers some insight on how to keep the positive momentum going

Meet the change-makers raising up the industry for a new generation

A global pandemic. Economic free fall. Hundreds of billions of dollars in government relief funneled through banks. A reckoning over racism and inequality. We will not be the same after this — and neither will banking.

Can a small community development financial institution recast itself as a nimble digital innovator? Patrick Sells is sure it can, and he hopes Quontic Bank inspires others to do the same.

How bankers confronting the coronavirus crisis are adapting lessons from past disasters, including wildfires, earthquakes, and hurricanes

René Jones is putting his own spin on M&T’s longtime strategy of slow and steady. “We’re essentially trying to become a more modern version of ourselves,” Jones says.