WASHINGTON - Describing his vision of the future, NationsBank Corp. president Kenneth D. Lewis weighed in last week on the industry's consolidation, the importance of customer service, and the weight of technological advances.

"Now is the time for banks to go on offense," Mr. Lewis said in a speech here. "Every one of us in this room is aiming for a bigger wallet share,and if we want to be around in the year 2001, we have to start playing the game."

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