The Toronto-based bank started a rollout of Lending Advisor, a product marketed by Crowe, Chizek & Co. of South Bend, Ind., in late 1988, and it was in full operation the next year.

Lending Advisor is a knowledgebased expert system, which means it has the information needed to help the bank meet its guidelines for making commercial loan decisions. The system guides lenders through the process of analyzing commemial applicants' creditworthiness.

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